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consulting
We relish a challenge to optimise the potential of peopleHot topic: Mobile Learning HRD Exhibition at ExCEL London 15-17 April 2008 Come and see us at stand 914 and visit our Showcase session on Thursday 17 April from 12.00-12.45 to see how our actors helped recruit and train customer service staff for St Pancras International. |
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We offer a simple, free do it yourself board review, a board development toolkit boarddevelopment.learningmatters.com/, a number of facilitated board review processes for NHS Trusts and public sector bodies including a competency based board review process and on-line 360 review for individual board members. Our facilitators (all current independent board directors) also offer a rigorous candidate assessment process aligned to your strategy for new board members as well as coaching and mentoring. Assurance tools, particularly helpful in supporting induction of new board members, can be selected and tailored from our extensive online resource library learningmatters.com/. |
We offer a number of sustainable approaches. Blended learning - workshops supported with pre and post course material accessed via a ‘lite’ learning management system. Action learning linked to community projects and supporting qualifications |
We offer career development workshops making use of web based self learning material to access participants to ongoing support. We offer psychometric profiles and individual, email and telephone coaching. |
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We offer extensive experience in developing and managing award winning programmes based on the service brand and ensuring sustainability with work-based training tools. Customer, employee and stakeholder research conducted via electronic and text-based media. Award winning training programmes using actors and innovative assessment methods to assess competence in the unique elements of the service brand when recruiting and assessing customer staff |
We offer a variety of approaches for 360° feedback, staff surveys and team development using customised web-based tools. These can be supported with face-to-face coaching and online development materials. |
We offer self help induction programmes for fast assimilation at all levels, non-executives through to part time and agency staff. |